Features and Benefits

Knowledge Base Management

Use knowledgebase to organize, manage and share business information like product information, pricing, sales details, ideas or notes.

Knowledgebase structure
Knowledgebase is make up of sections and topics. Each section can have multiple topics. For each topic, there is a text area for entering your information. Topic can be linked to contacts and companies. User can also create keywords for each topic. Keywords allow easy reference to topics.

You can also create link to web in knowledgebase. Example link to http://www.ceeksoft.com
In preview mode, you can double click on the link and a separate web browser window will display the web site.

Use the insert image button to insert image in knowledgebase record.

Internally, knowledgebase record is stored as HTML format. You can directly edit the HTML code using the HTML Source tab.